Privacy Policy

PRIVACY POLICY OF THE COMPANY GROSSMANN UHREN GMBH (www.grossmann-uhren.com and boutique.grossmann-uhren.com)

Thank you for your visit and your trust!

We are pleased that you are visiting the Grossmann Uhren GmbH website. In this privacy policy we answer your questions about data protection in our company.

It includes the linked websites, external online presences such as our social media profile.

For ease of reading, Grossmann-Uhren GmbH is also referred to below as “GROSSMANN or Grossmann” for short. The content of this website is aimed equally at men and women. For better readability and comprehensibility, only one language form is used.

With regard to the terms used, such as “processing” or “controller”, we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

AT GROSSMANN, DATA PROTECTION MEANS MUTUAL TRUST AND CUSTOMER LOYALTY

For GROSSMANN, it is a matter of course to protect the customer data entrusted to us when it comes to safeguarding privacy.

The protection of your personal data, hereinafter also referred to as “data”, is a top priority for us and is very important to us. This privacy policy informs you about what data we process or collect about you, how we use this data and how you can view, change or delete this data.

If you have any questions, we will of course be happy to help you. Our contact details, including those of our data protection officer, can be found at the end of this statement.

If you find anything misleading or do not agree with the following explanations, please contact us immediately.

THE RESPONSIBLE BODY
All data that you communicate to us via our websites is processed by

Grossmann Watches Ltd.
Uferstrasse 1
D-01768 Glashütte

processed.

GROSSMANN is therefore the “controller” within the meaning of the German Federal Data Protection Act (BDSG) and the GDPR and is therefore legally responsible for the protection of your data. Our obligation to you to handle your data with care.

TYPES OF DATA PROCESSED

  • Inventory data (e.g., names, addresses)
  • Contact details (e.g., e-mail, telephone numbers)
  • Content data (e.g., text entries, photographs, videos)
  • Bank transfer data (e.g. account details, status, credit card information)
  • Usage data (e.g., websites visited, interest in content, access times)
  • Meta/communication data (e.g., device information, IP addresses)

PURPOSE OF THE PROCESSING

  • Provision of the online offer, its functions and contents
  • Answering contact requests and communicating with users
  • Security measures
  • Reach measurement/marketing

Specifically, we have listed the most important purposes in the following points. If we collect additional data from you, we will inform you of this separately at the time of collection.

GROSSMANN does not collect or process special categories of personal data within the meaning of Art. 9 or Art. 10 GDPR at any time.

ONLINE-BOUTIQUE (boutique.grossmann-uhren.com)

If you shop at GROSSMANN and a delivery is agreed, whether with a partner, with us directly or when shopping in the GROSSMANN online stores, we need your name, address, telephone number and e-mail address to ensure punctual and reliable delivery and to be able to inform you of delivery dates and/or delivery changes. In the case of parcel deliveries, we also pass on your name, address, telephone number and e-mail address to our contracted suppliers and service providers so that they can communicate with you to announce and coordinate the delivery of the goods you have ordered. The aforementioned data will only be used in the context of your purchase, i.e. to process your order, to notify you of delivery, shipping status and any delivery problems, to deliver the goods, to send the invoice by e-mail or post, to receive your payment and, if agreed, to provide further services. We delete this data at the latest after expiry of the statutory warranty period, unless applicable law obliges or entitles us to retain or block the data for a longer period. If we extend the warranty right or the warranty period, the storage period shall be extended accordingly.

We also offer payment by invoice under certain conditions. For processing, we require the data marked as necessary with an (*) on the payment page of the GROSSMANN website, in particular the full name, address and type of order. This data is processed internally. We pass on the data to the shipping company commissioned with the delivery in order to dispatch the goods.

USER PROFILE AT GROSSMANN

You can also use our GROSSMANN online services using a profile. This profile generally consists of a user name and password. You can also store the above-mentioned data (contact details, payment details, delivery address, etc.) there. Your data can be deleted on request, unless there is another legal regulation that requires us to store and process it. Please take care to keep your password confidential to prevent misuse and ensure that your data is kept up to date in your own interest. You are responsible for all processes that are initiated under your user name due to your fault. Creating a profile is purely voluntary. If you do not create a profile, we ask that you contact us to fulfill your wishes. However, the creation of a profile simplifies the order request processes (legal basis Art. 6 para. 1 lit. a GDPR).

We only use your data in your profile to process orders, to provide additional services you have requested and to process payments. You can also view your historical purchases and, if possible, retrieve paid services again. Unless you have otherwise given us your consent to inform you about other offers, we will only communicate with you by telephone or e-mail for the aforementioned purposes. We delete your data in the profile at the latest when you delete the profile yourself or otherwise inform us that your profile should be deleted, unless applicable law obliges or authorizes further storage (legal basis Art. 6 para. 1 lit. a GDPR).

PARTICIPATION IN GROSSMANN COMPETITIONS, PROMOTIONS, SUBSCRIPTIONS

If you take part in GROSSMANN competitions, surveys or promotions, we may ask for your data that is required to run the competition. This data will only be stored for as long as is necessary to carry out the competition, after which it will be deleted (legal basis Art. 6 para. 1 lit. a GDPR).

SURVEYS BY GROSSMANN
When you use our offers, we may ask you which items you prefer, why you buy this or that item or what your lifestyle habits and precautions are. We do this to find out more about your needs and to be able to tailor our offers even better to your requirements. This information is purely voluntary and you can use our other offers even if you do not answer these questions (legal basis Art. 6 para. 1 lit. f GDPR).

CATALOG ORDER AND SUBSCRIPTION
We need your name and address to send you the GROSSMANN brochures. We would also be grateful if you could also provide us with your telephone number or e-mail address in case there are any problems with dispatch. This information is voluntary and we will expressly ask you whether we may call you or write to you by e-mail. After the GROSSMANN catalog has been sent, your data will be deleted immediately, unless there is a legal requirement to do otherwise. In the case of a subscription, we will only delete the data if you inform us. Please send your objection to info@grossmann-uhren.com
(Legal basis Art. 6 para. 1 lit. a and f GDPR).

GROSSMANN CUSTOMER SERVICE
To enable our customer service staff to respond to your questions or concerns, we need your name and a contact option (address, e-mail address and/or telephone number). This data will only be used to answer your questions as thoroughly as possible. If you no longer wish to make use of customer service and inform us of this, we will delete your data
(Legal basis Art. 6 para. 1 lit. f GDPR).

GROSSMANN CONTACT FORM
On our website, we offer you the option of sending us a message directly. To do so, please complete the fields in the corresponding contact form on our website. In order for us to contact you, we need your full name, e-mail and/or telephone number and the reason for the request. This data will only be used to answer your questions as thoroughly as possible and to fulfill your wishes. Once everything has been completed and your wishes have been fulfilled, we will delete your data (legal basis Art. 6 para. 1 lit. a and f GDPR).

CONTROL AND TRANSFER OF DATA
Your data is generally stored on servers in Germany or in the EU (European Union). For this purpose, we use service providers who fully comply with the GDPR and act on our behalf in accordance with Art. 28 GDPR. We also have data collected, stored or processed by other companies on our behalf and under our control. For example, if you place an order with a partner that is then processed by us. If data is processed in countries outside the European Union (EU), we ensure that this is done exclusively in accordance with all data protection regulations.
Occasionally we pass on data to contractually bound third-party companies. This is only done to the extent permitted by law, e.g. in order to process an order you have placed. For example, a transport company needs to know your name and address so that we can deliver or collect the goods or watch you have ordered.
We conclude written contracts for commissioned data processing (commissioned data processing in accordance with Art. 28 GDPR) with all external companies that process your data on our behalf.
In addition, we may be required by law to disclose data, e.g. if we receive a request from a law enforcement agency.
We must also keep all necessary accounting data for our financial accounting and for the tax office as proof.
Otherwise, we will not pass on your data to third parties without your express consent.

INFORMATION SECURITY – GROSSMANN PROTECTS YOUR DATA
We have taken various organizational and technical measures to protect your data against unauthorized disclosure, unlawful use, alteration and destruction. To this end, we maintain physical, electronic and procedural security measures. Our servers are protected by firewalls and virus protection. Backup and recovery as well as role and authorization concepts are a matter of course for us. To increase the security of your data, we always use encryption procedures (e.g. SSL/TLS for transmission over the Internet). Our employees are bound to data secrecy and must comply with the provisions of the BDSG and the Digital Services Act (DDG) as well as the GDPR when handling data. All companies that receive data from us, regardless of whether they process data under our control or we pass data on to them, must also undertake to maintain data secrecy and to comply with certain organizational and technical data protection requirements. This is checked by GROSSMANN at the start of the contract and regularly thereafter to ensure that they meet their obligations in practice and that your data is always protected.

USE OF COOKIES AND VISITOR INFORMATION
We use cookies on our websites. Unfortunately, they are not cookies you can eat. Website cookies are used to make it easier for visitors to navigate the website and to simplify the registration process. Cookies are text files that are stored on your hard disk by an Internet server. A browser is part of your computer. These browsers are usually set to accept cookies automatically. However, the settings can normally also be adjusted so that cookies are rejected. If you have concerns about cookies, you can change the settings of your Internet browser accordingly. However, we would like to point out that you may not be able to use all the functions of the website without cookies. Technically necessary cookies are used without your consent (legal basis Art. 6 para. 1 lit. f GDPR).

A necessity is given, for example, with regard to ensuring the following functionalities / achieving the following purposes:
• Display of the shopping cart,
• Display of the wish list,
• Enabling and maintaining the log-in,
• Ensuring system security,

For all other cookies, you will be asked for your consent in advance (legal basis Art. 6 para. 1 lit. a GDPR).

When you visit our websites to search for, read or download information, we collect and store various visitor information from you. This includes the name of the domain and host through which you access the Internet, the date and time of your visit to our websites and the Internet addresses of the websites from which you came directly to our websites.

We use this information to determine the frequency of use of our websites and to improve the attractiveness and usability of our websites (legal basis Art. 6 para. f GDPR).

We also use cookies that are deleted after you leave our website. The cookies are only used to recognize your language settings etc.

On certain pages, advertisements from companies or agencies are displayed that you have forwarded, for example. Cookies may be used here without us being able to point this out to you (legal basis Art. 6 para. 1 lit. f GDPR). These ads are marked separately. We ask you to check the privacy policies of these companies, as we have no influence over them. Please inform us if a link seems suspicious to you.

Furthermore, we work in strict compliance with legal regulations with external companies that provide services such as web tracking or reach measurement for us if you have given your consent.

  • Google Inc; 1600 Amphitheatre Parkway Mountain View; CA 94043; USA (Google Analytics) Privacy policy
  • MailChimp (newsletter tracking) Attn. Privacy Officer 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308 USA  Privacy Policy

CERBER SECURITY, ANTISPAM & MALWARE SCAN PLUGIN

We use the service “Cerber Security, Antispam & Malware Scan”, which is offered by Cerber Tech Inc. New York, NY, 1732 1st Ave, 10128, USA. The security plugin blocks intruders via IP or subnet and protects against further attempts when a defined limit of retries is reached.

This makes brute force attacks or distributed brute force attacks by botnets impossible. It is also possible to block or allow logins from certain IP addresses by creating an IP blacklist or whitelist. (More information about the functions can be found at: https://wpcerber.com/). According to the provider, no data is collected or processed in this context – neither by the services nor by the software offered.

Further information on the collection and use of data by “Cerber Security, Antispam & Malware Scan” can be found in Cerber’s privacy policy: https://wpcerber.com/privacy-policy/

(Legal basis Art. 6 para. 1 lit. f GDPR).

COOKIE ADMINISTRATION AND MANAGEMENT

We use the service provider Borlabs GmbH Hamburger Str. 11 22083 Hamburg Germany for cookie management. The purpose is to save the settings of visitors who have been selected in the cookie box.

You can find their privacy policy at https://borlabs.io/privacy/

(Legal basis is Art. 6 para. 1 lit. f GDPR)

USE OF GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service of Google Inc; 1600 Amphitheatre Parkway Mountain View; CA 94043; USA (Google Analytics)

Google Analytics is a web analysis service provided by Google Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link http://tools.google.com/dlpage/gaoptout?hl=de.

The terms of use and information on data protection can be found at http://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/.

This website has added the code “anonymizeIp” to Google Analytics to ensure anonymized collection of IP addresses.

Consent to Google Analytics is given when you visit our website. There you have the option to refuse consent.

(Legal basis Art. 6 para. 1 lit. a GDPR).

GOOGLE TAG MANAGER

We use the service called Google Tag Manager from Google. “Google” is a group of companies consisting of Google Ireland Ltd (provider of the service), Gordon House, Barrow Street, Dublin 4, Ireland and Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and other affiliated companies of Google LLC.

We have concluded an order processing contract with Google. Google Tag Manager is an auxiliary service and processes personal data itself only for technically necessary purposes. Google Tag Manager ensures that other components are loaded, which in turn may collect data. Google Tag Manager does not access this data.

You can find more information about Google Tag Manager in Google’s privacy policy.

(Legal basis Art. 6 para. 1 lit. a GDPR).

AKISMET ANTI-SPAM CHECK

Our website uses the “Akismet” service, which is provided by Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, USA. It is used on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f) GDPR. This service is used to distinguish comments from real people from spam comments. For this purpose, all comments are sent to a server in the USA, where they are analyzed and stored for four days for comparison purposes. If a comment has been classified as spam, the data is stored beyond this period. This data includes the name entered, the email address, the IP address, the comment content, the referrer, details of the browser used and the computer system and the time of the entry.

Automattic is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000CbqcAAC&status=Active).

Data protection information from Automattic: https://automattic.com/privacy/.

Users are welcome to use pseudonyms or refrain from entering their name or email address. You can completely prevent the transfer of data by not using our comment system. That would be a shame, but unfortunately we do not see any other alternatives that work just as effectively (legal basis Art. 6 para. 1 lit. f GDPR).

NEWSLETTER

With the following information we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedure and your rights of objection. By subscribing to our newsletter, you agree to receive it and to the procedures described.

Content of the newsletter: We only send newsletters, emails and other electronic notifications with advertising information (hereinafter “newsletter”) with the consent of the recipient or with legal permission. If the contents of the newsletter are specifically described when registering for the newsletter, they are decisive for the user’s consent. Otherwise, our newsletters contain information about our services and us.

Double opt-in and logging: Registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registering you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that no-one can register with other people’s e-mail addresses. Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes storing the time of registration and confirmation as well as the IP address. Changes to your data stored by the mailing service provider are also logged.

Registration data: To register for the newsletter, it is sufficient to enter your e-mail address. Optionally, we ask you to enter a name so that we can address you personally in the newsletter.

The newsletter and the associated performance measurement are sent on the basis of the recipient’s consent (double opt-in; confirmation email).

The registration process is logged on the basis of our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR. We are interested in using a user-friendly and secure newsletter system that serves both our business interests and the expectations of users and also allows us to provide proof of consent.

Cancellation/revocation – You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. You will find a link to unsubscribe from the newsletter at the end of each newsletter. We may store the unsubscribed e-mail addresses for up to three years on the basis of our legitimate interests before deleting them in order to be able to prove that consent was previously given. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the former existence of consent is confirmed at the same time.

NEWSLETTER – MAILING SERVICE PROVIDER

The newsletter is sent via MailChimp (newsletter tracking) Attn. Privacy Officer 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308 USA Privacy Policy.

The mailing service provider may use the recipients’ data in pseudonymous form, i.e. without assigning it to a user, to optimize or improve its own services, e.g. to technically optimize the mailing and presentation of the newsletter or for statistical purposes. However, the mailing service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties (legal basis Art. 6 para. 1 lit. a GDPR).

ONLINE PRESENCE IN SOCIAL MEDIA

We maintain external online presences within social networks and platforms in order to communicate with the customers, interested parties and users active there

and to be able to inform them about our services there. When accessing the respective networks and platforms, the terms and conditions and the

Data processing guidelines of their respective operators.

Unless otherwise stated in our privacy policy, we process users’ data if they communicate with us on social media.

networks and platforms, e.g. write articles on our online presence or send us messages. We and the platform operators

are jointly responsible within the meaning of Art. 26 GDPR. The separation is as follows:

The platform operators are responsible for the technical provision, technical evaluation, use, user data and security.

GROSSMANN is responsible for content and communication.

We operate social media presences with the following platform operators:

  • Facebook Facebook Facebook Facebook Facebook Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
  • Instagram Instagram (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
  • X formerly Twitter (Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02AX07, Ireland)
  • LinkedIn LinkedIn(LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland)
  • Xing(New Work SE, Dammtorstraße 30, 20354 Hamburg)
  • YouTube YouTube(Google Ireland Ltd. Gordon House, Barrow St, Dublin 4, Ireland)

You use these platforms and their functions at your own risk. This applies in particular to the use of the interactive functions (e.g. commenting,

Share, Rate). We would like to point out that your data may be processed outside the European Union.

Further information can be found in the privacy policies of the respective platform operators.

As we do not have full access to your personal data there, you should contact the providers of the

social media. Only the platform operators themselves have access to the personal data of their users and can contact them accordingly.

Take measures and provide information.

ONLINE QUIZ/QUICK APPLICATION PROCESS ON SOCIAL MEDIA

We use an external service provider to provide our online quiz/quick application process:

Perspective Software GmbH, Mailbox 659770, D-96035 Bamberg (hereinafter referred to as “Perspective”).

The service provider works on our behalf in accordance with Art. 28 GDPR.

Perspective itself stores your data exclusively on European servers. However, there is a possibility that your data may be accessible to entities in the United States of America as Perspective uses sub-processors based in the United States. As the Commission of the European Union has determined that the data protection laws of the United States do not ensure an adequate level of protection for personal data collected from data subjects in the European Union, Perspective provides additional measures and safeguards for data transfers to the United States in accordance with the requirements of the GDPR to ensure an adequate level of protection. For example, through the conclusion of

Standard contractual clauses between Perspective and the sub-processors as well as the review for certification in the Data Privacy Framework (certification mechanism between the EU and the USA).

Perspective processes your data for us so that we can provide you with our online services.

to make our online services available to you. For this purpose, Perspective will automatically transmit your IP address in order to deliver the content and functions of our online services to your browser or device.

The following data can be collected:

  • Information about the browser type and version used
  • The operating system of your computer
  • The Internet service provider you use
  • The IP address of your end device
  • Date and time of your access to the funnel
  • Websites from which you came to our website (“referrer”)

Perspective stores the data mentioned under I. in so-called log files. This is carried out to ensure

  • to ensure a smooth connection to the website,
  • to ensure a comfortable use of our website,
  • the evaluation of system security and stability and
  • for other administrative purposes.

The temporary storage of the IP address by the system is also possible.

  • necessary to enable the website to be delivered to your computer. For this
  • the IP address of your computer must remain stored for the duration of the session

The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR

The personal data processed by Perspective will be deleted as soon as it is no longer required for the purpose for which it was collected:

  • In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
  • If the IP address is stored in log files, this is deleted after 7

days the case.

GOOGLE FONTS

We use the fonts (“Google Fonts”) of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

The fonts are downloaded from our server.

GOOGLE RECAPTCHA

We integrate the function for recognizing bots, e.g. for entries in online forms (“ReCaptcha”) of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

The use of Google Recaptcha is for our protection. We use it to prevent attacks on our IT system and ensure stability. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

GROSSMANN ONLY STORES YOUR DATA FOR AS LONG AS NECESSARY.

We adhere to the principles of data avoidance and data economy. This means that we only collect the data from you that is necessary to achieve the respective purposes and only store it for as long as necessary, as long as you have given us permission or as long as the retention and storage periods stipulated by law require. Your data will then be blocked or deleted in accordance with the statutory provisions.

YOUR RIGHTS

You have the following rights in relation to your data:

  • the right to information
  • the right to rectification or erasure
  • the right to restriction of processing
  • the right to object to the processing
  • the right to data portability

You also have the right to complain to a data protection supervisory authority about the processing of your data by us.

If you have a user profile, you can change and delete your user account in the “Delete account” section.

You can assert your rights at the following address:

Grossmann Uhren GmbH
Data Protection Officer
Uferstrasse 1
D-01768 Glashütte
Telephone number: +49 35053 32 00 0
Fax number: +49 35053 32 00 99
E-mail:
info@grossmann-uhren.com

RIGHT OF OBJECTION
You have the right to withdraw your consent at any time with effect for the future. The revocation can be made informally and should be addressed to us (see above for contact details).
If your data is processed on the basis of Art. 6 para. 1 lit. f GDPR (legitimate interest), you can object to the processing. In this case, we will only continue to process your data if there are compelling legitimate grounds that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
Withdrawal of consent or objection to processing does not affect the lawfulness of the processing carried out up to that point.

CHILDREN AND ADOLESCENTS UNDER 18 YEARS

Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. If we discover that we are processing data from a person under the age of 18, we will delete this data immediately.

LINKS TO OTHER WEBSITES

Our online offer contains links to other websites. We have no influence on whether their operators comply with data protection regulations. Before setting up the corresponding link, we have checked that the other websites are in perfect condition.

However, it can happen that websites are redesigned, renewed or supplemented. We have no influence on these changes.

Please let us know if something is wrong.

DO YOU HAVE SOMETHING ON YOUR MIND? CONTACT GROSSMANN AND OUR DATA PROTECTION OFFICER

GROSSMANN will only contact you if you have consented to this and have provided us with your address, e-mail address or telephone number. If you are contacted by GROSSMANN but no longer wish to receive product or other information, please let us know.

You can reach us at the following address:

Grossmann Uhren GmbH
Uferstrasse 1
D-01768 Glashütte
Telephone number: +49 35053 32 00 0
Fax number: +49 35053 32 00 99
E-Mail: info@grossmann-uhren.com

Questions and comments on data protection?
If you have any questions about this privacy policy, general questions about data protection or would like to exercise your rights, please contact our data protection officer:

You can contact our data protection officer at the following address:

Digitales Erbe Fimberger

– Data protection –

Kathreinweg 33

D – 81827 Munich

E-mail: datenschutz@digitaleserbe.net

Our security measures require us to ask you for proof of your identity before we pass on your data. This serves to protect your data, as it prevents everyone from gaining access to your data.

To verify your identity, we generally require a copy of proof of identity (identity card or passport).

Please black out everything except your first and last name, your address and your date of birth. Even if the mailing is inconvenient for you, this is the only way we can ensure that we at GROSSMANN actually provide the person making the request with legally permissible information.

Please understand that we are unable to provide information or accept applications by telephone.

Please only contact us in writing – by post (letter) or by e-mail.

COMPETENT SUPERVISORY AUTHORITY – RIGHT TO LODGE A COMPLAINT

You have the right to lodge a complaint. If you wish to exercise this right, you can contact the following supervisory authority

Data protection supervisory authority Saxony

Bernhard-von-Lindenau-Platz 1

D-01067 Dresden

GROSSMANN MAY AMEND THIS PRIVACY POLICY FROM TIME TO TIME.

The rapid development of the Internet makes it necessary to adapt our privacy policy from time to time. We will inform you about the changes here. This is necessary so that it always complies with current legal requirements and covers all our offers.

Your statutory rights to information, correction, blocking, deletion and objection remain unaffected.

 

Last updated: 11.11.2024

Status: 11.11.2024

 Changes:

  • More transparent formulations
  • Adaptation to changes in the social networks